How we handle your information

1. Who we are

Roome Land Surveying is the operating name of Jack W. Roome Surveying, Inc., a Texas corporation providing land surveying services from a single office in Plano, Texas, with field work performed throughout the surrounding Texas counties.

• Mailing address: P.O. Box 941647, Plano, TX 75094
• Office address: 1255 W. 15th Street, Suite 100, Plano, TX 75075
• Phone: (972) 423-4372
• Email for privacy questions: office@roomeinc.com

2. Information we collect

2.1 Information you provide directly

When you fill out a form on our Site (such as a quote request, feedback form, or careers application), we collect the information you submit, which may include:

• Name
• Email address
• Phone number
• Mailing or property address
• Information about the property or project for which you are requesting services
• Resume or employment history (for careers applications)
• Comments, feedback, or other content you choose to share

2.2 Information collected automatically

When you visit the Site, we and our service providers may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referral source
• Information collected through cookies, pixels, and similar technologies

2.3 Third-party tools on the Site

When you submit a form, we use Google reCAPTCHA to help prevent automated abuse. reCAPTCHA collects information about your interaction with the form and your device, subject to the Google Privacy Policy and Google Terms of Service.

Our Contact page includes an embedded Google Map showing our office location. When that page loads, Google may receive your IP address and set cookies, subject to the Google Privacy Policy linked above.

3. How we use information

We use the information we collect to:

• Respond to inquiries, provide quotes, and deliver surveying services
• Process job applications and feedback submissions
• Communicate with you about projects, scheduling, invoices, and related matters
• Operate, maintain, and improve the Site
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal, regulatory, and professional obligations, including those of the Texas Board of Professional Engineers and Land Surveyors
• Enforce our terms and protect our rights

4. Cookies, analytics, and third-party tools

We use a small number of third-party tools on the Site: Vercel, which hosts the Site and provides analytics that count page views and referral sources and measure how quickly pages load, without cookies; Google reCAPTCHA, which protects our forms; and an embedded Google Map on our Contact page. reCAPTCHA and Google Maps may set cookies. The tools we use may change from time to time, and we will update this policy when they do.

You can control cookies through your browser settings. Disabling cookies may affect how the Site functions.

5. How we share information

We do not sell your personal information. We share information only as described below:

• Service providers. We share information with vendors that help us operate our business, including website hosting and analytics (Vercel), form processing (JotForm), bot protection (Google reCAPTCHA), invoice and payment processing (BILL), and email and productivity tools.
• Professional and legal requirements. We may share information with professional authorities, regulators, courts, or law enforcement where required by law, by professional licensing rules, or to protect our rights, property, or safety, or that of others.
• Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
• With your direction. We share information when you ask us to or direct us to (for example, providing survey deliverables to your title company, lender, or builder).

6. Survey deliverables and property imagery

In the ordinary course of providing surveying services, we collect, create, and share information about real property, including measurements, drawings, plats, photographs, and aerial imagery. This information is shared with the parties to the engagement (such as the property owner, builder, title company, or lender) in accordance with the engagement.

We may publish photographs or imagery from completed work on our website or social media for marketing purposes; when we do, we do not publish a private property’s address or its owner’s name without permission.

7. Data retention

We retain information for as long as needed for the business purpose for which it was collected, to comply with our professional, legal, tax, and accounting obligations, and to enforce our agreements. Completed surveys are kept on file for ten years. Other records associated with an engagement, such as invoices and correspondence, are kept as long as needed for those purposes, or longer where required by law or professional practice.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No system can be guaranteed completely secure, and we cannot promise that information will never be accessed, disclosed, altered, or destroyed by a breach of those safeguards.

9. Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Your choices

• Email and phone: You may ask us to stop contacting you for non-essential purposes by contacting us at the address below.
• Forms and inquiries: You can choose not to submit forms or share information; some Site features may not function without it.

11. Texas residents and other jurisdictions

We operate from Texas and primarily serve clients located in Texas. Depending on where you live, you may have rights under your state's privacy laws (for example, to access, correct, or delete certain information about you). To exercise those rights, contact us using the information below. We will respond consistent with applicable law.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of this page. Material changes will be communicated through the Site or by other reasonable means.

13. Contact us

For questions or requests about this Privacy Policy or our privacy practices: